One of Southeast Asia’s largest Cloud Telephony providers helps large and medium enterprises in India and Southeast Asia streamline and bring efficiency to their voice communications.
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Business Challenge
• Their previous technology partner was not adhering to the mutually agreed SLAs, leading to service disruptions, directly impacting their business as well as end customer experience • The quality of Inbound and Outbound Calls was very poor • Data loss was also observed, along with the impact on connectivity to customers
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Our Solution
We provided them with our Vi Cloud solutions one of the top data centres in India - helping deliver colocation, Cloud hosting and network solutions to them
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Business Impact
• These solutions not only improved the quality of calls, but also reduced data loss • They now enjoy better service reliability and faster connectivity, while reducing costs by 25%
To know more about how we can help your business, request a call back or reach out to us directly at 1800 123 123 123