Vi Business CPaaS advantages
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CPaaS solutions to help your business
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Benefits
benefits of Vi Business CPaaS
zero capex
avoid the hassles of hardware maintenance and obsolescence of voice infrastructure
360 deg. customer coverage
reach customers wherever they are, enhancing engagement.
99.9% network uptime
ensure reliable communication channels for uninterrupted service.
easily deployable
swift integration and implementation for seamless operations.
rich customisable APIs
tailor communication solutions to specific needs with flexible APIs.
telco-grade infra & security
ensure robust protection and reliability comparable to telecom standards.
why choose Vi Business?
omni-channel platform
Easily reach customers through various channels
highly scalable
Grow your operations with unmatched scalability
secure & reliable
Rely on the highest application security standards
ultra-low latency
Benefit from instant communication with no lag
plug & play ready
Integrate APIs into your system to deploy quickly
Vi business success stories
helping patients access critical health services faster
Helping a civic body efficiently handle huge call volumes, treat patients faster and provide access services during emergencies
read more
frequently asked questions
1. What are the benefits of Vi Business CPaaS solutions?
Vi Business CPaaS Solutions provide end-to-end managed services on a pay-per-use model. There is zero CapEx required to setup the application and it is scalable as per your business’ requirement.
2. Which number is displayed to the receiver, when the call is made from the Vi Business CPaaS application?
Your registered 10-digit mobile number will be on display.
3. Can the same mobile number be used for both calls and SMS?
Yes, the same mobile number can be used for both incoming & outgoing calls, as well as for any incoming SMS.
4. Can a Toll-free number be used for outgoing calls?
No, a Toll-free number can be used only for incoming calls.
5. Is the Vi Business CPaaS Solution offered on Prepaid or Postpaid billing?
Vi Business CPaaS is a Postpaid service.
6. What is Click2Call solution?
Click2Call is the service used by agents for placing outgoing calls to customers over the phone through a single click, by using the call option from the self-care portal.
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