Vi WiFi Calling: VoWiFi

Q: how do I know if my device is compatible for vi wifi calling?

Please refer to the list of devices mentioned above in the â€œcompatible handsetsâ€� section. We are continuously adding more devices to make Vi Wifi Calling more accessible.

Q: how do I know that my Vi Wifi Calling is activated?

If you have Volte service then Vi Wifi Calling is already enabled for your connection. While making a voice call, you will see Vi Wifi Calling icon on the top bar of the screen, indicating Vi Wifi Calling is activated. Pls note that your Handset needs to support Vi Vi Wifi Calling

Q: what do I need to do to start using Vi Wifi Calling services?

Connect to WiFi with high-speed internet connection A WiFi enabled smartphone with latest software updated 4G SIM with Volte Service enabled Wi-Fi Calling switch should be on For a seamless experience pls keep both VoLTE and Wi-Fi Calling switched on.

Vi WiFi calling service is available to all Vi prepaid and postpaid customers in Delhi, Kolkata, Gujarat, Rajasthan, UP East, UP West, Punjab, Maharashtra & Goa, Mumbai, Haryana, West Bengal, Kerala, Karnataka,Tamil Nadu, Bihar, Andhra Pradesh & Telangana.

features of Vi WiFi Calling

always connected

Get seamless and extended INDOOR coverage

better voice quality

Get clear call quality with no call drops at home or office while connected to a WiFi

call anywhere

Make calls anywhere as long as your have WiFi connectivity

no app required

Simply use your Vi mobile to make or receive voice calls while connected on any WiFi

how to use Vi WiFi Calling?

Make sure you have the following enabled to enjoy VI WiFi Calling:

Upgrade your mobile OS to the latest version
Working WiFi.
Supported handset.
Active Vi 5G-Ready SIM (4G SIM is 5G-Ready).
Voice over WiFi enabled in your phone settings

Vi WiFi Calling frequently asked questions

who can avail the Vi Wifi Calling service?

This service is currently available to all Vi prepaid and postpaid customers in Delhi, Kolkata, Gujarat, Rajasthan, UP East, UP West, Punjab, Maharashtra & Goa, Mumbai, Haryana, West Bengal, Kerala, Karnataka, Tamil Nadu and Bihar. We will be extending this service in other states shortly.

what are the charges applicable for using the Vi wifi calling service?

Voice Calls made with Vi Wifi Calling will be charged as per your tariff plan.

For Example : If you are on an unlimited plan/pack then you will not be charged for voice call. However if you are on a non–unlimited plan/pack then the charging will be as per the base tariff of your plan/pack.

Pls note - the calls made with Vi wifi calling will use WiFi data from your broadband provider.

how do I know if my device is compatible for vi wifi calling?

Please refer to the list of devices mentioned above in the “compatible handsets” section. We are continuously adding more devices to make Vi Wifi Calling more accessible.

how do I know that my Vi Wifi Calling is activated?

If you have Volte service then Vi Wifi Calling is already enabled for your connection.

While making a voice call, you will see Vi Wifi Calling icon on the top bar of the screen, indicating Vi Wifi Calling is activated. Pls note that your Handset needs to support Vi Wifi Calling

what do I need to do to start using Vi Wifi Calling services?

Connect to WiFi with high-speed internet connection
A WiFi enabled smartphone with latest software updated
5G-Ready SIM (4G SIM is 5G-Ready) with Volte Service enabled
Wi-Fi Calling switch should be on
For a seamless experience pls keep both VoLTE and Wi-Fi Calling switched on.

do I need to keep VoLTE switched on to make a Wi-Fi Call?

Yes, You need to keep both VoLTE and Wi-Fi Calling switched on.

my friend does not have a phone that supports Vi WiFi calls. can I still make calls to him/her using Vi WiFi calling service?

Yes, you can make voice calls using Vi WiFi Calling service to any local, National, international number

can I use Vi WiFi Calling while on national or international roaming?

No. Currently Vi WiFi Calling service is available only in Delhi, Kolkata, Gujarat, Rajasthan, UP East, UP West, Punjab, Maharashtra & Goa, Mumbai, Haryana, West Bengal, Kerala, Karnataka, Tamil Nadu and Bihar. Hence roaming calls are also restricted to these regions only