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Enabling a Cloud Telephony Provider to Reach for the Clouds with Vi Cloud Solutions

One of Southeast Asia’s largest Cloud Telephony providers helps large and medium enterprises in India and Southeast Asia streamline and bring efficiency to their voice communications.

Business Challenge

• Their previous technology partner was not adhering to the mutually agreed SLAs, leading to service disruptions, directly impacting their business as well as end customer experience

• The quality of Inbound and Outbound Calls was very poor

• Data loss was also observed, along with the impact on connectivity to customers

Our Solution

We provided them with our Vi Cloud solutions one of the top data centres in India - helping deliver colocation, Cloud hosting and network solutions to them

Business Impact

• These solutions not only improved the quality of calls, but also reduced data loss

• They now enjoy better service reliability and faster connectivity, while reducing costs by 25%

To know more about how we can help your business, request a call back or reach out to us directly at 1800 123 123 123