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How to deactivate voicemail: A step-by-step guide
Published on: March 10, 2025
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Voicemail can be a useful feature, but not everyone needs it. If you’d rather receive missed call notifications instead of voice messages, or if you prefer using messaging apps instead, you might be wondering, "How to deactivate voicemail?"
As a Vi user, you have multiple ways to turn off voicemail on both Android and iOS devices. If you’ve ever asked yourself, “How do I deactivate voicemail?”, this guide will walk you through the process step by step.
Why Deactivate Voicemail?
Here are some common reasons why Vi users choose to disable voicemail:
- You don’t check voicemail messages regularly.
- Your voicemail inbox fills up quickly.
- You prefer direct calls or text messages instead of recorded messages.
- You use other call-forwarding services or messaging apps.
No matter your reason, deactivating voicemail is simple and can be done in just a few steps.
How to Deactivate Voicemail on Vi
Vi provides multiple ways to deactivate voicemail, ensuring flexibility for all users. Here’s how you can do it:
Method 1: Use the Vi App
If you are wondering “how do I deactivate my voicemail”, and you prefer managing your services online, you can deactivate your voicemail through the Vi app:
- Download the Vi App and log in with your number
- Go to "Help & Support" section from the menu
- Click on the “Value Added Services” tab and manage your VAS services here
Method 2: Contact Vi Customer Support
If you need further assistance, you can call Vi customer support:
- Dial 199 from your Vi number.
- Follow the prompts to speak to a representative.
- Request them to deactivate the voicemail for you.
How to Deactivate Voicemail on Android
For Android users who are wondering, "How to deactivate voicemail on Android?", follow these steps:
- Open the Phone app on your Android device.
- Tap on the three-dot menu in the top-right corner.
- Select Settings or Call Settings.
- Look for Voicemail or Call Forwarding.
- Tap on Voicemail settings and choose Deactivate.
- Confirm your action, and voicemail will be disabled.
Alternatively, you can use the ##002# dialling method mentioned earlier to instantly disable voicemail.
How to Deactivate Voicemail on iOS (iPhone)
If you're using an iPhone and have been asking, "How do I deactivate my voicemail?", here’s what you need to do:
- Open the Phone app on your iPhone.
- Tap on the Voicemail tab (usually at the bottom right).
- Look for an option to Turn off voicemail or Deactivate voicemail.
- Select it and confirm your choice.
What Happens After You Deactivate Voicemail?
Once voicemail is turned off, any incoming calls you miss will no longer be redirected to voicemail. Instead, the caller will either hear the phone ringing until it disconnects or receive a busy tone. If your missed call alerts are on, you will still get missed call notifications, allowing you to call back at your convenience.
If you decide to reactivate voicemail in the future, you can do so via the Vi app or by dialling 199 from your Vi number.
Stay Connected with Vi’s Reliable Network
While voicemail is an optional feature, staying connected with a reliable network is essential. With Vi, you get:
- Seamless high-speed internet connectivity: Ensures smooth video calls, browsing, and streaming.
- Unlimited calls and SMS features: This helps you stay in touch with your loved ones without worrying about call drops.
- A stable and expansive network: Ensures clear and uninterrupted communication anytime, anywhere.
Here’s a look at some of our best mobile plans across prepaid and postpaid:
Prepaid:
Price |
Validity |
Benefits |
₹ 408 |
28 Days |
- Truly Unlimited Calls - 2GB/Day Data - 100 SMS/Day - SonyLiv Mobile subscription for 28 days - Half Day Unlimited Data (12 AM - 12 PM) - Weekend Data Rollover - Up to 2GB of backup Data every month (Claim via ViApp) |
₹ 979 |
84 Days |
- Truly Unlimited Calls - 2GB/Day Data - 100 SMS/Day - Vi Movies & TV Super (84 days access to 16 OTTs) - Half Day Unlimited Data (12 AM - 12 PM) - Weekend Data Rollover - Up to 2GB of backup Data every month (Claim via ViApp) |
₹ 994 |
84 Days |
- Truly Unlimited Calls - 2GB/Day Data - 100 SMS/Day - JioHotstar Subscription (3 months access to JioHotstar Mobile) - Half Day Unlimited Data (12 AM - 12 PM) - Weekend Data Rollover - Up to 2GB of backup Data every month (Claim via ViApp) |
₹ 997 |
84 Days |
- Truly Unlimited Calls - 2GB/Day Data - 100 SMS/Day - Sun NXT Subscription (90 days access to SUNNXT TV + Mobile) - Half Day Unlimited Data (12 AM - 12 PM) - Weekend Data Rollover - Up to 2GB of backup Data every month (Claim via ViApp) |
₹ 1198 |
70 Days |
- Truly Unlimited Calls - 2GB/Day Data - 100 SMS/Day - Netflix Basic Subscription (TV + Mobile) for 70 days - Half Day Unlimited Data (12 AM - 12 PM) - Weekend Data Rollover - Up to 2GB of backup Data every month (Claim via ViApp) |
₹ 1599 |
84 Days |
- Truly Unlimited Calls - 2.5GB/Day Data - 100 SMS/Day - Netflix Basic Subscription (TV + Mobile) for 84 days - Half Day Unlimited Data (12 AM - 12 PM) - Weekend Data Rollover - Up to 2GB of backup Data every month (Claim via ViApp) |
₹ 3699 |
365 Days |
- Truly Unlimited Calls - 2GB/Day Data - 100 SMS/Day - JioHotstar Subscription (1 year access to JioHotstar Mobile) - Half Day Unlimited Data (12 AM - 12 PM) - Weekend Data Rollover - Up to 2GB of backup Data every month (Claim via ViApp) |
₹ 3799 |
365 Days |
- Truly Unlimited Calls - 2GB/Day Data - 100 SMS/Day - Amazon Prime Subscription (1 year of Prime LITE) - Half Day Unlimited Data (12 AM - 12 PM) - Weekend Data Rollover - Up to 2GB of backup Data every month (Claim via ViApp) |
Subscribers using our prepaid services in Karnataka, Andhra Pradesh, Rajasthan, Madhya Pradesh, Odisha, Assam, North East, Jammu and Kashmir, and Himachal Pradesh circles will be able to access Unlimited Data all day, every day with our Non-Stop Superhero plans.
Postpaid:
Price |
Validity |
Benefits |
₹451 (Vi Max 451) |
Monthly |
- 50GB with 200GB Monthly Rollover
- Unlimited Night Data (12 Midnight to 6 AM) |
₹551 (Vi Max 551) |
Monthly |
- 90GB with 200GB Monthly Rollover |
₹751 (Vi Max 751) |
Monthly |
- 150GB with 200GB Monthly Rollover |
₹1201 (REDX 1201) |
Monthly (6-month lock-in) |
- Unlimited Data, Unlimited calls |
To check out our postpaid family plans that offer OTT subscriptions at no extra cost, click here.
Subscribers using our postpaid services in Karnataka, Andhra Pradesh, Telangana, Rajasthan, Madhya Pradesh, Chattisgarh, Odisha, Assam, North East, Jammu and Kashmir, and Himachal Pradesh circles will be able to access Unlimited Data with the aforementioned plans.
These features make Vi a great alternative to voicemail, as you can always rely on text messages, missed call alerts, and instant messaging apps for communication. If you’ve been asking, “How do I deactivate voicemail?”, now you have all the answers! Whether you use an Android or iPhone, turning off voicemail on Vi is quick and easy.
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