Know Your SIM

How to activate your Postpaid SIM

Published on: Oct 19, 2021

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SIM card activation is an integral part of any mobile network connection request. Be it activating SIM card for a new number or for existing number in case you’ve damaged or lost your SIM or for SIM upgrade, you can activate your SIM using many ways – that too at no extra cost.

Here are the ways to activate your postpaid SIM card

For a new connection request -

  • For a new connection request visit the SIM delivery page
  • Select plan, enter personal details and confirm order
  • Our delivery agent will deliver your SIM card and assist you in SIM activation process

For activating an existing SIM card by phone -

  • Dial 59059 - SIM activation number for India
  • Enter your identification details
  • Wait for 24 hours till your SIM card is ready for use

For activating an existing SIM card by SMS -

Both prepaid and postpaid accounts can be activated via SMS.

  • SMS SIMEX <19-20 digit SIM card number> to 55199
  • You will receive an SMS from 55199 with last 6 digits of SIM card number missing
  • Send last 6 digits back to 55199, within two hours of receiving SMS
  • Your new SIM will be activated in 20 min
  • Insert your new SIM in the SIM 1 slot of your phone, select LTE/4G from the network settings and enjoy uninterrupted Vi™ services

Before we conclude, you need to know that:

  • SIM activation is free of cost
  • SIM card activation is mandatory before you can avail any call or text services
  • Subscribers cannot activate a new SIM online. They can only activate their SIM at store or by phone or SMS or at their doorstep with help of our delivery agent

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frequently asked questions

The New Vi REDX 1101 comes loaded with Lifestyle & Entertainment benefits. Every benefit is of premium category, offering an uncompromising experience. Please visit plan benefits page on Vi App for details.

There is no exit fee if you move from any older version of REDX plan to the new one.

Exit Fee will be charged when if you move out of REDX plan ie. Postpaid to Prepaid, Port-Out, Disconnection or Plan change. This fee will be applicable if International Roaming benefit was availed in the last 1 year on REDX 1101 plan.

You can log on to Vi App and go to my accounts > Active plan benefits > claim benefits section. You will be able to activate the benefits available with your plan. Sign-up using registered Vi mobile number and log on to the respective app (Disney+ Hotstar, Amazon Prime, etc.) using the same credentials.

 

  • It is a complimentary 12 month SonyLiv Premium (TV and mobile) subscription worth Rs999, available with REDX 1101 plan; wherein 1 month = 30 days.
  • This subscription works simultaneously on 2 devices and allows you to create up to 5 profiles.  

 It is a complimentary 6 month Eazydiner Prime subscription worth Rs 2190; wherein 1 month = 30 days. Get upto 50% discount at Premium restaurants & bars with this subscription and more!

It is a complimentary 1 year subscription; wherein you can avail a flat discount of Rs 450 on one way flight tickets and Rs 700 on round trip flights every month. 

  • It is a complimentary 7 days International Roaming pack worth Rs2999
  • It is available for free only once every year.

 

You can log on to Vi App and go to claim benefits. You will be able to activate International Roaming benefit if it is available with your plan. Select the start date and activate.

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