Amazon Prime Recharge Plans

Vodafone Idea (Vi) will offer a prepaid recharge plan at INR 3799 with 365 days validity. This plan includes access to Prime Lite (Mobile or TV) Annual plan along with other data and voice benefits.

Vodafone Idea (Vi) will offer a prepaid recharge plan at INR 996 with 84 days validity. This plan includes access to all Prime Video content on 2 devices (TV/mobile), HD streaming (720p), Amazon originals, Bollywood and regional blockbusters, Hollywood movies and TV shows & Free 1-day delivery

• New and existing prepaid customers of Vi who are on the eligible plan can activate Prime Lite in just 3 easy steps.
• Visit Vi app on their phone and tap on "My Account" section on the home page. Tap on- "Active services", follow steps to claim Prime Lite. Also, customers can click the claim banner visible on their app home screen under “your pack benefits”. Customers can also click on the link in the Prime Lite activation SMS, claim SMS and push received after plan recharge.
• Sign-in to an existing Amazon account/create an Amazon account and click on activate Amazon Prime Subscription
• Once activated, customers must download Prime Video app & sign-in with their Amazon account and enjoy Prime Lite till the recharge plan expires.
• What are the benefits offered in the Prime Video Mobile Edition subscription?
• The Prime Lite 3799 is designed as a single-user, mobile or TV plan. Customers subscribed to the Prime Lite annual plan can access Prime Video content on one screen (mobile or TV).

No. Prime Lite annual pack or PRIME Lite quarterly pack access is linked with the validity of pre-paid plan which includes Prime Lite annual or Prime Lite benefits and hence Prime Lite annual pack or Prime Lite quarterly pack access is valid if recharge is valid. When recharge expires, the access to Prime Lite annual pack or Prime Lite quarterly pack too is paused and resumes as soon as customer recharges a plan with Prime Lite annual pack or Prime Lite quarterly pack benefits.

• Customers need not wait till the end of their recharge to start a full ‘Prime’ plan. Customers can switch to full ‘Prime’ plan anytime:
• Customers can visit primevideo.com or Amazon.in/Prime and switch their active Prime Lite annual or Prime Lite quarterly membership to Prime Monthly (₹299), Prime Annual (₹1499) membership
• 10) What happens if a customer changes the telecom operator or the plan once the offer is availed?
• This doesn’t affect his existing Prime Lite annual pack or Prime Lite quarterly pack but in case of any support required, user will have to reach out to Amazon.

No, you can wait for your existing Prime Membership to get over.

This doesn’t affect his existing PVME or Prime LITE subscription but in case of any support required, user will have to reach out to Amazon.

• In case of Prime Lite annual pack you need to reach out to Amazon customer support to de-register the old device, they will validate asking question and de-register and then only you can register the same subscription on new device
• In case of Prime LITE subscription, if you have already logged in 2 devices and form one of the device or from both device you want to de-register, reach out to Amazon customer support and follow the process 

• Yes, you can, if you have recharged with VI prepaid Rs.3799 and Activated Prime Lite annual pack subscription, and want the Prime Lite subscription, you can recharge with Vi Prepaid Rs.996
• You can use the same Amazon account to activate the Prime Lite subscription, however your existing Prime Lite annual pack subscription will be terminated and post Prime Lite subscription ended you will not be able to use the old Prime Lite annual pack subscription or if you have activated Amazon Prime from Amazon app or any other source, your Vi Active Prime Lite annual pack or Prime Lite quarterly pack subscription will be terminated.

You Need to use the New or different Amazon account to Activate the Prime Lite Annual subscription, you cannot use the Prime Lite Annual subscription on same account where Prime Lite or Prime subscription is Active 

NO, you can only extend the Prime Lite annual or Prime Lite quarterly subscription on your existing Prime Lite quarterly or Prime Lite annual subscription validity is equal to 90 days or less than 90 days, if the validity is more than 90 days you won’t get the benefit of Prime Lite quarterly or Prime Lite annual, only TELCO benefit will be added 

This doesn’t affect his existing Prime Lite subscription but in case of any support required, user will have to reach out to Amazon

Inform customer to contact Amazon Support team and contact customercare@vodafoneidea.com for Entitlement ID

Status in DCRM will be deactivated

You will be able to use the services if it is claimed before deactivation, if not claimed than the benefits will be lapsed. All modes of deactivation are blocked from Vi System only IVR is available

There is no option to deactivate the subscription, however the customer can delete the account from the Prime Lite App

In case of Prime LITE subscription, if you have already logged in 2 devices and form one of the device or from both device you want to de-register, reach out to Amazon customer support and follow the process

Yes, you can, if you have recharged with VI prepaid Rs.3199 and Activated PVME subscription, and want the Prime LITE subscription, you can recharge with Vi Prepaid Rs.904, You can use the same Amazon account to activate the Prime LITE subscription, however your existing PVME subscription will be terminated and post Prime LITE or Amazon Prime subscription expires you will not be able to use the remaining PVME subscription.

No. PRIME LITE access is linked with the validity of pre-paid plan which includes Prime LITE benefits and hence Prime LITE access is valid if recharge is valid. When recharge expires, the access to Prime LITE too is paused and resumes as soon as customer recharges a plan with Prime LITE benefits.

We offer a prepaid recharge plan at INR 904 with 90 days validity. This plan includes access to all Prime Video content on 2 devices (TV/mobile), HD streaming (720p), Amazon originals, Bollywood and regional blockbusters, Hollywood movies and TV shows & Free 1-day delivery

This doesn’t affect his existing Prime LITE subscription but in case of any support required, user will have to reach out to Amazon.

Customer can avail the Amazon Prime subscriptions on 2 Prepaid recharges of MRP 3199 & MRP 904

You Need to use the New or different Amazon account to Activate the PVME, you cannot use the PVME subscription on same account where Prime LITE or Prime subscription is Active