IoT Smart Central

1. What is Internet of Things (IoT)?

The Internet of Things (IoT) refers to a network of physical devices – such as vehicles, industrial machines, smart meters, etc – that are connected and able to exchange data with each other over the internet. The connectivity allows these devices that are equipped with sensors and software to collect and share information, enabling them to be smart, responsive and operate more efficiently.

2. How does IoT technology work?

3. What is an IoT Connectivity Management platform and why is it important?

An IoT Connectivity Management platform is a SIM lifecycle management platform that enables businesses to manage, control & monitor IoT connectivity options for their IoT SIMs. It gives real time visibility of their IoT deployments, SIMs operational status, and usage reports. IoT Connectivity Management platforms are crucial for streamlining the complexities of managing IoT ecosystems, ensuring scalability and security, and enabling organisations to harness the full potential of the Internet of Things.

4. What is Vi Business IoT Smart Central?

Vi Business IoT Smart Central is a next-gen IoT connectivity & device management platform that gives you a comprehensive view of all IoT assets on a single platform. It enables you to remotely manage, control and monitor the SIM lifecycle for your IoT assets across industries and use cases giving you an ultimate control at your fingertips.

5. How does Vi Business IoT Smart Central benefit my business?

For a business, Vi Business IoT Smart Central :

a. Offers 360-degree visibility and control of deployed IoT Assets

b. Provides self-care capabilities to manage and scale your IoT deployments.

c. Improves business operational efficiency by minimising downtime and associated costs

d.Provides highly secured authentication mechanism and M2M regulatory-compliant services

e.Increase predictability of operations with predictive usage alerts

6. What are the key features of Vi Business IoT Smart Central?

Vi Business IoT Smart Central offers various features to effectively manage your IoT operations.

Basic features includes:

1) IoT SIM Lifecycle Management: Manage SIM profiles, SIM card provisioning, remote activation, SIM Refresh, SIM state information, Ready State Activation, Bulk Operations

2) Rate plan change management: Detailed view of rate plans & offers, Rate plan change

3) White Listing: Data, voice and SMS whitelisting

4) Billing: New BSS stack with flexible billing

5) Reports in flexible formats: Bulk export of reports like SIM status, connectivity status, inventory report, usage report & more

6) User Management: Customisable roles and permissions for users

Advanced features includes:

1) SIM diagnostic and remote troubleshooting: Diagnose SIM issue & troubleshoot, Monitor SIM wise data usage, Real time SIM provisioning status

2) Device Management: Remote device diagnostics & trouble shooting, remote device configuration

3) API Integration: Seamless integration with customer's core application and systems

4) SIM Inventory Management: SIM Inventory tagging circle wise, SIM Ordering, detailed view of SIM inventory

5) Integrated QRC Management & Resolution: Raise ticket and track query, request and complaint (QRC) till resolution

6) Business Rules and alerts: SIM lifecycle transition business rules and usage alerts

7) M2M SMS and Location-based services

7. What industries and use cases does Vi Business IoT Smart Central support?

Vi Business IoT Smart Central caters to a wide range of industries and use cases due to the versatile nature of this platform. Here are some common industries and use cases that Vi Business IoT Smart Central supports:

a. Automotive: VTS, Fleet Management, Connected Vehicles, AIS140

b. Logistics & Transportation: Industrial Fleet Management, Intelligent Transport Systems (ITS)

c. BFSI: POS Terminals, Sound Box

d. Electric Vehicle: EV Fleet Tracking, Battery Management, Vehicle Health Monitoring and Infrastructure Management

e. Smart Cities: Smart Street Lighting, Solar Management, Weather Forecasting

f. Utilities: Automatic Meter Reading, Water Level Monitoring and more

8. How does Vi Business IoT Smart Central help in managing IoT devices and applications?

Vi Business IoT Smart Central facilitates seamless management of IoT assets by providing a future-ready, integrated platform. It enables you to simplify your IoT journeys by providing -

A self-care platform for seamless manageability and scalability of your IoT deployments.
Fully-integrated IoT Connectivity management and Device management system for efficient supervision in a single interface
End-to-end SIM lifecycle management
Real-time SIM diagnostic and troubleshooting for rapid issue resolution and improved operational efficiency
Unified IoT-specific billing model for flexible bill
Intuitive & advanced set of APIs for seamless integration with industry applications
Integrated Query, Request and Complaint (QRC) Management & Resolution
Predictive usage alerts to reduce downtime and increase predictability
Highly secured authentication mechanism and M2M regulatory-compliant services

9. How secure is Vi Business IoT Smart Central?

Vi Business IoT Smart Central prioritises security with features like Private APN services, 2-factor authentication, IMEI Lock, and real-time access and usage detection. These measures ensure a dedicated and protected activities on portal, secure access control, data security and SIM level security, and prompt detection of any suspicious activities, contributing to a robust IoT security framework.

10. Can Vi Business IoT Smart Central integrate with my existing core applications and systems?

Yes, Vi Business IoT Smart Central can be easily integrated with your existing core applications and systems using an intuitive set of APIs. All APIs required to manage in-life operations are available like state & commercial deal change, White Listing, SIM diagnostics, Location services and more. For further details, please refer to the API manual here.

11. How can businesses access Vi Business IoT Smart Central to optimise their IoT solutions and IoT deployments?

Once the account enlisting and on-boarding is completed, the enterprise authorised signatory gets the credentials and the Login link over e-mail. This link can be used for login to the platform.

To enjoy ultimate control at your fingertips with Vi Business IoT Smart central you can also login through our website page.

12. What are the different types of whitelisting features available on Vi Business IoT Smart Central?

All type of White Listing i.e. SMS, Voice & Data (IP/URL) is available for single & bulk MSISDNs on Vi Business IoT Smart Central.

13. Can I track and resolve queries, requests, and complaints (QRC) through Vi Business IoT Smart Central?

Yes, admin can track and resolve queries, requests, and complaints (QRC) by raising incident ticket on Vi Business IoT Smart Central.

14. Which all reports I can export from Vi Business IoT Smart Central?

Some of the important reports that can be exported from Vi Business IoT Smart Central are SIM inventory, SIM and connectivity status report, usage reports, Delta order history status and more.

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IoT SIM Lifecycle Management

Real-time SIM diagnostics and troubleshooting

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Unified billing model

Easy API Integration

SIM Inventory Management

Integrated QRC Management & Resolution

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How does Vi Business IoT Smart Central benefit your business?

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frequently asked questions

1. What is Internet of Things (IoT)?

2. How does IoT technology work?

3. What is an IoT Connectivity Management platform and why is it important?

4. What is Vi Business IoT Smart Central?

5. How does Vi Business IoT Smart Central benefit my business?

6. What are the key features of Vi Business IoT Smart Central?

7. What industries and use cases does Vi Business IoT Smart Central support?

8. How does Vi Business IoT Smart Central help in managing IoT devices and applications?

9. How secure is Vi Business IoT Smart Central?

10. Can Vi Business IoT Smart Central integrate with my existing core applications and systems?

11. How can businesses access Vi Business IoT Smart Central to optimise their IoT solutions and IoT deployments?

12. What are the different types of whitelisting features available on Vi Business IoT Smart Central?

13. Can I track and resolve queries, requests, and complaints (QRC) through Vi Business IoT Smart Central?

14. Which all reports I can export from Vi Business IoT Smart Central?

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Vodafone Idea Limited

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform.