Question 1

What are caller tunes?

Accepted Answer

Caller tunes are songs or audio clips that callers hear when they call your number instead of the default ringing tone. With Vi, users can choose from a wide collection of songs and set a preferred tune that plays until the call is answered.

Question 2

How can I get unlimited song changes in caller tunes?

Accepted Answer

You can enjoy unlimited caller tune song changes by subscribing to Vi caller tune packs priced at ₹47 and ₹78, which come with validity periods of 28 days and 89 days respectively.

Question 3

How do I activate or deactivate mobile caller tunes?

Accepted Answer

To activate a caller tune, purchase a caller tune pack via the Vi App or website and select a tune from the available collection. To deactivate the service, send the message STOP to 155223, which is a toll-free number.

Question 4

How can I set my favourite song as a caller tune?

Accepted Answer

Vi users can set their favourite song as a caller tune by selecting the Set Caller Tune option from the Vi App. The service offers a large collection of ad-free music across multiple languages and genres.

Question 5

Can I set different caller tunes for specific callers?

Accepted Answer

Yes, Vi allows users to assign different caller tunes for specific callers by creating a special callers list and selecting customised tunes for those contacts.

Question 6

What are name tunes?

Accepted Answer

Name tunes are caller tunes that announce your name to callers when they dial your number. You can select a preferred name tune and language so callers hear a personalised greeting while waiting for you to answer.

Question 7

What are profile tunes?

Accepted Answer

Profile tunes inform callers about your current status when you are unavailable. These tunes can indicate situations such as being busy, travelling, attending a meeting, or having a low phone battery.